We at Botanik AS are dedicated to protecting the privacy and confidentiality of our customers and visitors. This privacy policy explains how we collect, use, share and protect personal information collected through our online store powered by the WooCommerce platform.

1. Collection of personal information

We may collect the following types of personal information when you visit or shop at our online store:

• Name
• Contact information, including email address, phone number and address
• Payment information
• Demographic information
• Other relevant information for customer surveys and offers

2. Use of personal information

We use the collected personal information for the following purposes:

• Process orders and complete transactions
• Deliver products and services you have ordered
• Communication regarding orders, products and services
• Improve the customer experience and the online store's functionality
• Customize offers and marketing based on preferences
• Carry out customer surveys and analyzes to improve our offers

3. Sharing of personal information

We may share limited personal information with third parties to enable transactions and improve our services:

• Payment processors to carry out transactions
• Suppliers and distribution partners to deliver ordered products
• Marketing platforms to customize advertising

We do not share personal information with third parties for their marketing purposes without your express consent.

4. Information protection

We take the security of personal information seriously and implement appropriate security measures to protect it from unauthorized access, alteration, disclosure or destruction.

5. Your rights

You have the right to:

• Request access to your personal information
• Correct or update incorrect information
• Delete your personal data (if not required for contractual or statutory purposes)
• Withdraw consent at any time, where applicable
• Object to the processing of personal data for direct marketing

6. Contact us

If you have any questions regarding our privacy policy or how we process your personal data, please contact us at kundeservice@botanik.no